Our "30 day - No Questions Asked" Return Policy for all products listed in our online catalog ensures your complete
satisfaction. Please read the terms and conditions of this policy carefully
The 30-Day return- If you decide you don’t like the merchandise ordered from our online catalog, you can return it to us in
its original condition within 30 days of the initial ship date. The initial ship date is the date the shipment left our warehouse.
You can find the initial ship date in the notification email we sent you. Simply cover the cost of return shipping and return the
item to us complete and un-damaged, we will process a credit for the returned merchandise in the method of payment.
After 30 Days - In the event a merchandise return is received after 30 days from the ship date we reserve the right to apply
a re-stocking fee of 20%. We accept returns for partial credit if they are received up to 45 days after the initial ship date.
Please package your return carefully! Any merchandise that is incomplete or damaged in return shipment is not eligible for
refund.
How to return merchandise
We want you to get your refund as quickly as possible. Please help us by following these simple steps
* Carefully repack the return merchandise in the original packing, including all parts.
* Note – We do not pay or refund the return shipping costs.
* Include a copy of the order confirmation emailed to you (if you cannot find this, you may use a copy of the packing list
enclosed with your order).
* We recommend using an insured shipping method with tracking to ensure your package arrives safely at our warehouse.
* Mail returns to the following address:
Liquid Teal Music, LLC/Crossworlds Entertainment
Returns
10844 Richmond Ave
Cooper City, FL 33026
100 % Guaranty
If the fault is ours or our products exhibits a manufacturing error or defects or if you should receive an incorrect or damaged
item(s), please call Customer Service. If the fault is ours, we will return the shipping on the item(s) and we will give you a
refund or replacement.
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If you have any questions
Please do not hesitate to contact us!
Phone: (615) 469-1625
Email: customerservice@crossworldsentertainment.com
RETURN AND REFUND POLICY